Browse by Tags

• brand
• customer loyalty
• goss
• management
• manager
• marketing
• Moment of truth
• NARTS
• Natonal Association of Retail Thrifts
• net
• nonproft
• profit
• resale shop
• retail indicator
• sales clerks
• sales training
• sensory marketing
• Thrift
• thrift retailers

• Engage Their Senses

  The next time you are visiting your favorite apparel store, smell ! That’s right, stop what you’re doing and take a long sniff . Notice anything of interest? Chances are you’ll discover a distinct smell. Whether you have noticed it before or not, that... Posted Aug 06 2007, 07:41 PM by talon with | with no comments Filed under: nonproft, sales, resale shop, Thrift, Moment of truth, thrift retailers, brand, sensory marketing, customer loyalty

• Sales Clerks: Can you afford to have more?

  Quick – For every dollar of gross revenue, what do you pay in wages? This number should be at the finger tip of every thrift retailer. In their book, Start and Run a Retail Business , James E. Dion and Ted Topping suggest that if your sales associates... Posted Aug 01 2007, 10:08 PM by talon with | with no comments Filed under: profit, nonproft, sales, net, resale shop, Thrift, retail indicator, sales training, NARTS, Natonal Association of Retail Thrifts, sales clerks

• Moment of Truth

  When you stop to think about it, a “Moment of Truth” is really just that. It’s when a customer comes into contact with your store (or business) and experiences your level of quality. In short, it’s “pull back the pretenses” time. It’s the moment of truth... Posted Jul 31 2007, 10:29 PM by talon with | with no comments Filed under: profit, sales, Thrift, marketing, Moment of truth

• Net? How Gross!

  I don’t usually position myself to overhear conversations, but recently I did so. Two managers were discussing their store performances and I wanted to hear what they said. Both were excitedly exchanging percentages of sales growth and speaking of the... Posted Jul 29 2007, 12:43 PM by talon with | with no comments Filed under: profit, nonproft, sales, net, resale shop, manager, Thrift, goss, management